Privacy Policy

1. Introduction

Mirela B. Interiors ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit mirelabinteriors.com or engage our interior design and renovation services on the Costa del Sol.

This policy complies with the European Union General Data Protection Regulation (GDPR) (Regulation 2016/679) and the Spanish Organic Law 3/2018 on Data Protection and Digital Rights Guarantee (LOPDGDD). By using our website or services, you consent to the practices described here.

2. Data Controller

Mirela B. Interiors is the data controller responsible for your personal data within the meaning of applicable data protection law. For any privacy-related question or request, you can contact us at the details provided in Section 11.

3. Data We Collect

We collect the following categories of personal data:

• Contact details — name, email address, phone number, and postal address, provided when you submit an enquiry through our contact form or otherwise correspond with us.
• Project information — property address, renovation scope, design preferences, and budget details shared during consultations or briefs.
• Website usage data — IP address, browser type, device information, pages visited, and referral URLs, collected automatically via cookies and analytics tools.
• Marketing preferences — your consent to receive newsletters, design journals, or promotional content.
• Communications — records of emails, messages, and calls exchanged in relation to your enquiry or project.

4. How We Use Your Data

We process your personal data for the following lawful purposes:

• Responding to enquiries and providing interior design and renovation consultancy.
• Preparing proposals, design packages, and project documentation tailored to your property.
• Coordinating with contractors, suppliers, and tradespeople involved in your renovation, strictly as needed to deliver the agreed scope.
• Maintaining project records, invoicing, and contractual compliance.
• Improving our website, services, and client experience through analytics and feedback.
• Sending you relevant updates and content, only where you have given explicit consent.

5. Legal Basis for Processing

Under GDPR Article 6, we rely on the following legal bases to process your data:

• Consent — when you submit an enquiry, sign up for updates, or accept non-essential cookies.
• Contract performance — when processing is necessary to prepare and deliver a design or renovation agreement with you.
• Legitimate interests — to operate our website securely, prevent fraud, and improve our services, balanced against your privacy rights.
• Legal obligation — where we must retain records to meet tax, accounting, or regulatory requirements under Spanish law.

6. Data Sharing and Recipients

We do not sell your personal data. We only share information with the following categories of recipients, and only to the extent necessary for the stated purposes:

• Contractors, architects, and suppliers directly engaged in your renovation project.
• Hosting and analytics providers that support the operation of our website.
• Accounting and legal professionals for compliance and advisory purposes.
• Public authorities where required by law.

7. International Data Transfers

Your data is primarily stored and processed within the European Economic Area. Where any transfer to a third country is necessary (for example, through a cloud service provider), we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy and to meet legal obligations:

• Enquiry and contact data is retained for up to 24 months after last contact, unless a project results.
• Project and contract data is retained for the duration of the project plus the statutory accounting period required under Spanish law.
• Marketing data is retained until you withdraw consent or unsubscribe.
• Website analytics data is anonymized or deleted within 26 months.

9. Your Rights

Under GDPR and Spanish data protection law, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — correct any inaccurate or incomplete information.
• Erasure — request deletion of your data, subject to legal retention obligations.
• Restriction — limit the processing of your data in certain circumstances.
• Data portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests or for direct marketing.
• Withdraw consent — revoke consent at any time without affecting prior lawful processing.
• Lodge a complaint — with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

10. Cookies

Our website uses cookies to function properly and to understand how visitors use the site. Essential cookies enable core functionality such as security and form submission. Analytics cookies, such as Google Analytics, help us improve content and performance; these are only placed with your consent via the cookie banner shown on first visit.

You can manage or withdraw cookie consent at any time through your browser settings. Most browsers allow you to refuse or delete cookies; however, some site features may not function correctly as a result.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These include encrypted data transmission (HTTPS), access controls, and regular review of our data handling practices.

Despite these measures, no method of transmission over the internet is completely secure. If a data breach occurs that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected individuals as required by law.

12. Children’s Privacy

Our website and services are directed at adults. We do not knowingly collect personal data from individuals under 16. If you believe a minor has provided us with data, please contact us so we can promptly delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The "last updated" date at the bottom of this page indicates when the policy was last revised. We encourage you to review this page periodically.

14. Contact Us

For any question, request, or complaint regarding your personal data, please contact us:

• Mirela B. Interiors
• Costa del Sol, Spain
• Email: hello@mirelabinteriors.com
• Website: www.mirelabinteriors.com

You may also contact the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at www.aepd.es for further guidance or to lodge a formal complaint.